Write your awesome label here.
Customer Service Excellence: Mastering In-Person, Phone, and Electronic Interactions
Date: January 15, 2025 Time: 1PM-3PM MST Location: White Mesa Education Center & Online. levate your customer service skills with our comprehensive workshop, "Customer Service Excellence: Mastering In-Person, Phone, and Electronic Interactions." This second class in our series delves into the nuances of delivering exceptional service across various communication channels. Learn how to effectively handle at-your-desk requests and leverage the advantages of in-person communication by mastering body language techniques. Discover the intricacies of providing stellar customer service over the phone, including essential telephone etiquette and practical tips and tricks. Additionally, gain insights into the world of electronic customer service, understanding the pros and cons of digital communication, mastering netiquette, and utilizing chat and email effectively. Whether you're interacting face-to-face, over the phone, or through digital platforms, this class equips you with the skills to exceed customer expectations and foster lasting relationships. Join us to transform your customer service approach and ensure every interaction is a positive one.
What's included?
-
Unique learning paths
We guarantee you an exceptional experience with flexible learning paths and professional guidance -
Video conferencing
Enhance your virtual programs by allowing your learners to access high-quality live sessions through desktop and mobile -
Discuss with others
Participate in our online forum, share thoughts and ideas, increase connection, get help with your studies
Gabe Hansen
Gabe Hansen, widely recognized by his online audience as Gabe Foxx, is the dynamic owner of Foxx Nutrition. With a passion for health and wellness, Gabe has become a trusted advisor to numerous gyms and fitness coaches, while also dedicating time to coach his own clients whenever possible. His journey into the world of nutrition and fitness is enriched by a diverse background in the hospitality industry, where he honed his skills working with renowned chains like Hilton. This experience provided him with a deep understanding of hospitality and customer service, which he seamlessly integrates into his current business practices.
Gabe's career path also includes a successful stint in sales, where he consistently excelled and demonstrated his ability to connect with clients and drive results. Despite his achievements in these fields, Gabe always knew that business ownership was his true calling. Today, he leverages his extensive knowledge and experience to empower others, train, and helping them build and realize their own dreams.
Created with
