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Customer Service Fundamentals: Building a Strong Foundation for Success
Unlock the secrets to exceptional customer service with our first class in the "Mastering Customer Service" series. This foundational course, "Customer Service Fundamentals: Building a Strong Foundation for Success," dives deep into understanding who your customers are—both internal and external—and what true customer service entails. Learn to establish a positive attitude, where appearance, a genuine smile, and staying energized play crucial roles. Discover how to identify and address customer needs effectively by thinking outside the box and going the extra mile. This class also covers essential strategies for generating return business, including effective follow-up techniques, addressing complaints, and turning difficult customers into loyal advocates. Whether you're on the front lines or behind the scenes, this course equips you with the skills to elevate every customer interaction and build lasting relationships. Join us and start your journey to becoming a customer service expert today!
What's included?
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Unique learning paths
We guarantee you an exceptional experience with flexible learning paths and professional guidance -
Video conferencing
Enhance your virtual programs by allowing your learners to access high-quality live sessions through desktop and mobile -
Discuss with others
Participate in our online forum, share thoughts and ideas, increase connection, get help with your studies
Gabe Hansen
Gabe Hansen, widely recognized by his online audience as Gabe Foxx, is the dynamic owner of Foxx Nutrition. With a passion for health and wellness, Gabe has become a trusted advisor to numerous gyms and fitness coaches, while also dedicating time to coach his own clients whenever possible. His journey into the world of nutrition and fitness is enriched by a diverse background in the hospitality industry, where he honed his skills working with renowned chains like Hilton. This experience provided him with a deep understanding of hospitality and customer service, which he seamlessly integrates into his current business practices.
Gabe's career path also includes a successful stint in sales, where he consistently excelled and demonstrated his ability to connect with clients and drive results. Despite his achievements in these fields, Gabe always knew that business ownership was his true calling. Today, he leverages his extensive knowledge and experience to empower others, train, and helping them build and realize their own dreams.
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